About Us

ABout WaterWorks Pools & Spas

WaterWorks Pools and Spas stands out as a premier choice for creating your dream swimming pool for several compelling reasons. With a legacy built on excellence, this company excels in delivering not just pools but unparalleled aquatic experiences. Here’s why choosing WaterWorks is a positive step towards transforming your vision into reality:

1. **Exemplary Craftsmanship:**
– WaterWorks is synonymous with exceptional craftsmanship. Their dedication to precision and attention to detail ensures that each pool is a masterpiece, reflecting a commitment to quality that surpasses industry standards.

2. **Customer-Centric Approach:**
– At WaterWorks, the client is at the heart of every project. The company prides itself on fostering open communication, transparency, and collaboration, ensuring that your unique preferences and needs are not only heard but meticulously incorporated into the design and construction process.

3. **Innovative Designs and Features:**
– WaterWorks is known for its innovative approach to pool design. From contemporary aesthetics to cutting-edge features, the company brings creativity and modernity to every project, providing clients with pools that are both functional and visually stunning.

4. **Comprehensive Services:**
– Beyond pool construction, WaterWorks offers a comprehensive suite of services, including renovations, maintenance, and the provision of top-quality pool-related products. This comprehensive approach makes them a trusted partner throughout the entire lifecycle of your pool.

5. **Proven Track Record:**
– With a solid track record of successful projects, WaterWorks has earned the trust and loyalty of its clientele. Positive testimonials and a strong reputation within the community underscore the company’s commitment to delivering on promises and exceeding expectations.

6. **Customization Expertise:**
– Your vision for the perfect pool is unique, and WaterWorks understands that. The company’s expertise in customization ensures that your pool is tailored to your exact specifications, resulting in a personalized oasis that perfectly complements your lifestyle.

7. **Adherence to Regulations:**
– WaterWorks places a high priority on compliance with local regulations and building codes. This commitment not only ensures the legality of your project but also reflects the company’s dedication to ethical and responsible practices.

8. **Positive Customer Experiences:**
– The positive experiences of WaterWorks’ clients speak volumes about the company’s commitment to customer satisfaction. From the initial consultation to the final splash, clients consistently praise the professionalism, reliability, and superior service provided by WaterWorks Pools and Spas.

Choosing WaterWorks Pools and Spas is not just about building a pool; it’s about partnering with a company that understands the art of creating aquatic retreats that elevate your lifestyle and bring lasting joy to your outdoor space.

 

Our history

WaterWorks Pools & Spas proudly inaugurates its new retail store in Sumter, SC, marking a significant milestone in its journey since its establishment in January 2010. Founded by Eric Prince, a seasoned entrepreneur who has been immersed in the industry since 1983, the venture has been a resounding success, with roots tracing back to his family’s legacy.

Inspired by his family’s achievements, Eric Prince embarked on this entrepreneurial endeavor with a vision that began to materialize in 2002. Recognizing a growing demand in the swimming pool business, he took the initiative to establish his own installation company. In those early years, Eric’s commitment led him to traverse the lengths of South Carolina, collaborating with various companies to facilitate pool installations.

At the tender age of 22, Eric Prince demonstrated his prowess as a visionary leader. In the inaugural year of his venture, the company successfully installed over 100 in-ground and above-ground pools, earning widespread recognition for its exceptional craftsmanship and commitment to quality. WaterWorks Pools & Spas quickly became synonymous with excellence throughout South Carolina, solidifying its reputation as a trusted name in the industry.

 

 
 
 
1998-2002

Assumed a key role in the management of Inside Out, a division of Aqua Pools, which operated as his family's swimming pool store.

2003

Established the first swimming pool store in Manning, SC, operating under the corporate brand of Pool Supply. In the course of overseeing operations, co-owner Eric Prince divested his shares in the company.

 
 
 
2006-2009

Engaged in the construction and sale of swimming pools in Sumter, SC, concurrently earning a Certified Pool Operator (CPO) license.

2010

Successfully inaugurated the second retail establishment, WaterWorks, situated at 1236 Alice Dr, Sumter, SC. Achieved the notable distinction of being voted the premier pool store in Sumter.

2011

Persisted in strategic expansion and operational success.

2012

Facilitated further expansion by enlisting Whitney Moss, Eric's sister, as the office manager. Leveraged her expertise to elevate customer service and management functions in response to WaterWorks' expanding customer base.

2013

Expressed anticipation for another exemplary year with the continued support of valued clientele.

2014

Acquired the properties at 1236 & 1240 Alice Drive, affording an additional 3000 sq ft to diversify product offerings.

2015

Implemented strategic renovations to the facility, enhancing service capabilities for sustained success.

 
 
 
2016

Introduced a new product line, Coastal Patio Living, as a division of WaterWorks. Planned the opening of a second location in Florence, SC, at 2251 W Palmetto St in December 2016.